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HelpFrequently asked questions
If you can’t find your answer, message us on WhatsApp and we’ll reply.
Orders
How do I place an order?
In the shop you add the arrangement and extras to your cart. At checkout you write the letter and add the delivery details. Your order arrives ready on our WhatsApp and we confirm everything with you before charging.
What’s the difference between a bouquet and a box?
The bouquet is wrapped in paper. In the box the roses stand upright, ready for the table.
Do you do large orders or events?
Yes. We create arrangements for weddings, quinceañeras, grand openings and events, with special pricing by volume. Message us on WhatsApp and we’ll gladly put together a custom quote.
Delivery & areas
How much is delivery?
It depends on the distance. When you enter the address at checkout you see the exact price.
Where do you deliver?
We deliver in Miami-Dade and Broward. If your address is in another area, message us on WhatsApp and we’ll gladly look into it.
Do you deliver the same day?
Yes, if the order comes in before 6 PM. After that, we deliver the next day.
Payment
How do I pay?
With Zelle, Cash App, Apple Cash, Credit or Debit.
Do I have to pay everything up front?
No. You reserve with 50% and pay the rest on delivery. If you prefer, you can pay it all at once.
Do promotions apply to extras?
No. Promotions lower the price of the roses. Extras and delivery stay at regular price.
The letter
Does the letter cost extra?
No. It’s included with every order.
Who writes the letter?
You tell us the idea and we write it in three versions so you can choose the one you like best.
Can it arrive without my name?
Yes. Leave the signature blank and it arrives anonymous.